Privacy Policy

1. Who we are

Dukandaree is an accounting platform for brokers and small trading firms. This policy explains what information we collect, how we use it, and your rights over it.

2. Information we collect

• Account information: your name, mobile number, email address, and password (stored hashed).
• Firm information: firm name, GSTIN, PAN, phone, address and an optional logo — only if you choose to provide them.
• Business records: the parties, ledgers, deals, invoices and notes you create within the Service.
• Technical information: IP address, browser, device type, and basic usage logs needed to operate and secure the Service.

3. How we use information

• To provide, maintain and improve the Service.
• To authenticate you and protect your account.
• To send important transactional emails (verification, reminders, receipts) and respond to your support requests.
• To comply with legal obligations and prevent abuse.

We do not sell your personal information.

4. Sharing

We share information only with trusted service providers needed to run the Service — for example, cloud hosting, file storage, and transactional email delivery. Each provider is bound by contract to use the information only for the purpose of providing their service to us. We may disclose information when required by law or to protect the rights, property, or safety of our users.

5. Data security

We use industry-standard practices to protect your information: encryption in transit, hashed passwords, access controls, and routine backups. No system is perfectly secure, but we take ongoing steps to reduce risk.

6. Data retention

We keep your account and business records while your account is active. If you delete your account, we delete or anonymise your data within a reasonable period, except where retention is required by law (for example, tax records).

7. Your rights

• Access the information we hold about you.
• Correct inaccurate information from your profile and records.
• Export your data in a portable format.
• Delete your account and the data associated with it.

To exercise these rights, contact us at the address below.

8. Cookies

We use a small number of essential cookies to keep you signed in and remember interface preferences (for example, the collapsed/expanded state of the sidebar). We do not use third-party advertising cookies.

9. Children

The Service is not directed to anyone under 18. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the Service or by email. The "Last updated" date at the top reflects the most recent revision.

11. Contact

Questions or requests about your data? Reach us at support@dukandaree.com.